All tour rates include transportation, applicable entry fees to national parks and bottled water.
WILL WE SEE ACTIVE LAVA?
As of November 2021, Kilauea Volcano is erupting at the summit within Halema'uma'u crater. The current viewing area of the eruption is a 2 mile walk, although there are alternate viewing areas depending on eruption conditions and groups ability. Please note that eruption activity does change frequently and we do not guarantee viewing of active lava on this tour.
WHAT SHOULD I WEAR?
Covered walking shoes are required on all tours. We recommend comfortable clothes. Please bring a jacket for tours that go to Hawaii Volcanoes National Park as it can get cool and wet. We supply umbrellas for your use.
We are sorry there are no options for meal purchases along the way. We try our best to operate a timely tour to get you back to your cruise ship or place of lodging so you may enjoy an afternoon meal. You are welcome to bring your own snacks for the trail, however we do not allow eating in our vans.
WHERE DOES THE TOUR START?
We provide transportation directly from Hilo Harbor for cruise ship passengers. If you are flying to the island for a one-day trip, please make your travel arrangements to and from Hilo International Airport. Transportation is also provided from Hilo Hotels along Banyan Drive. If you are staying in Kona, Waikoloa, or anywhere else, please plan to meet us at the Hilo Mo'oheau Bus Terminal (329 Kamehameha Avenue, Hilo, HI 96720)
WHAT TOUR DO YOU RECOMMEND FOR CRUISE SHIP VISITORS?
Visiting Hilo? We highly recommend our Volcano Adventure tour! Explore the very best of Hawaii Volcanoes National Park on this active half-day tour.
WHAT IS YOUR CANCELLATION POLICY?
A FULL REFUND will be issued for any cancellation notice received 24 HOURS PRIOR to the start of the tour. Reservations cancelled less than 24 hours prior to the start of the tour and "no shows" will be charged in full. If your cruise ship cancels port or we have to cancel the tour due to extreme weather, we will issue you a full refund.
If anyone is sick in your party, please let us know at your earliest convenience. We will issue a FULL REFUND for illnesses. Please do not attend the tour if you or someone you are traveling with is sick. Everyone's safety and health is our priority!
We reserve the right to adjust or cancel tours to ensure the safety of all of our guests.
WHAT KIND OF RIDE WILL WE TOUR IN?
Transportation is provided in a Mercedes Sprinter 14 passenger full-size van. All vehicles are clean, comfortable rides with air conditioning.
Children 8 years of age and older are welcome when accompanied by an adult.
Shared group tours require a minimum of 4 guests to operate. You will be offered a new date or tour, or issued a full refund if the tour is cancelled.
Please view our Terms and Conditions for detailed information regarding our tours and policies. Contact us with any other questions about our tours and to book your reservation today!
Need Help Deciding Where to Go?
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